Jan Northup, Ph.D., President of Management Training Systems, Inc. is an author, international speaker and trainer. Dr. Northup founded Management Training Systems, Inc. 25 years ago and specializes in assisting companies with strategic planning, employee recruitment and retention, establishing employee mentoring programs, team building, conflict resolution and improving internal/external communications. Dr. Northup created The Promotable Woman: What Makes the Difference video training program that was featured on PBS. Her latest books are The Promotable Woman: Have We Come A Long Way Baby?, Life's a Bitch and Then You Change Your Attitude, 5 Secrets to Taming Life's Roller Coaster and Building Resilience and Speaking of Success.