Ms. Langan has more than 20 years of experience within a broad range of recruitment, testing, and assessment arenas. She is currently the Technical Director of Human Resource Practices at CPS Human Resource Services. Prior to joining CPS, Ms. Langan worked at the California State Personnel Board as the Manager of Test Validation and Construction and Technical Training. She also worked for 11 years at the Sacramento Municipal Utility District. She is a frequent speaker at conferences and the architect of numerous assessment-related training classes, academies, and seminars. Shelley holds a BA from CSU, Sacramento.