"I Love Feedback and So Can You!"

Employees don't quit their organizations; they leave their boss. A significant reason employees leave their boss is due to lack of personal development and feedback. In a society that is accustomed to being nice, giving feedback is difficult for most people. Feedback is a natural and integral part of our daily lives. We often do more damage to others by not providing feedback. Most people do not provide feedback because they do not have effective skills, and this leads to a lack of confidence. iLoveFeedback teaches a simple, easy to use, five step process for setting the right attitude for feedback, delivering it well, and identifying solutions for improvement or sustainability. While feedback may take on other definitions, feedback for continuous improvement is the focus of this session. I LoveFeedback is based on Positive Psychology research. In a 90 minute presentation, participants will learn the complete "iLoveFeedback" model and five best practice steps.

Outcomes:

1. Understand importance of creating the appropriate attitude and approach for giving feedback. Learn how to "find your zone."

2. Assess where you stand when it comes to feedback

3. Learn the elements for giving feedback that increases the receiver's receptiveness

4. Close the feedback exchange with a shared understanding of next steps.

Lizbeth J. Wolfson is Vice President at EXECUTIVE FORUM. Prior to joining EXECUTIVE FORUM, she spent 21 years in a leadership role in an industry that has gone through tremendous change due to the application of technology, regulatory reform, and increased competition in the market. She understands that organizations need to have access to cutting edge and innovative ideas in order to thrive. Beth excels in facilitating process improvement teams, implementing creative organizational solutions, and designing programs that lead to the desired results. Beth excels as a trainer and team facilitator. She operates on her personal philosophy that one person can make a difference in any organization or on any team. Through Beth's work with EXECUTIVE FORUM, she has successfully worked with numerous government organizations from the federal level to the local level. Partial government clients includes: EPA, OPM-WMDC, NPS, SEC, NSA, City and County of Denver, City of Englewood, City of Greenwood Village, Adams County, Wyoming Medical Center, CDHE, State of Colorado, Jefferson County, RIHEL, and the Colorado and Iowa Health and Hospital Associations.